FAQ

HOW LONG DOES PERSONALIZED CANVAS SHIPPING TAKE?
All Awesometik personalized canvas prints are custom-made to order in our Plano, Texas facility. Production typically takes 1–2 business days after your design proof is approved. Once shipped, most U.S. orders arrive within 1-4 business days. We offer Economy, Priority, and Express shipping options. International delivery times may vary depending on destination. Once your custom canvas order ships, you will receive tracking information by email.
WHAT IS YOUR CUSTOM CANVAS RETURN POLICY?
Customer satisfaction is our top priority at Awesometik. You may cancel or modify your custom canvas order within 24 hours of purchase. If you are not completely satisfied with your personalized wall art, you may return the product in undamaged condition within 30 days. Once received, we will process your refund according to our return policy.
DO YOU OFFER WHOLESALE PRICING FOR CUSTOM CANVAS PRINTS?
Yes. We offer limited wholesale pricing for businesses, interior designers, event organizers, and bulk buyers interested in purchasing multiple custom canvas prints. Please contact support@awesometik.com if you would like pricing for orders of 7 or more pieces.
HOW CAN I CONTACT AWESOMETIK FOR PRESS OR MEDIA INQUIRIES?
For all media, partnership, influencer, or press inquiries regarding Awesometik custom canvas prints and personalized wall art, please contact us at support@awesometik.com and your request will be directed to the appropriate team member.
ARE YOUR CANVAS SIZES MEASURED IN INCHES OR CENTIMETERS?
All Awesometik canvas sizes are listed in inches. We recommend reviewing our canvas size guide and measuring your wall space before placing your order to ensure the perfect fit for your home or office.
WHAT SHIPPING CARRIER DO YOU USE FOR CUSTOM CANVAS DELIVERIES?
At Awesometik, most personalized canvas orders are shipped through FedEx to ensure reliable and timely delivery. For smaller packages, we may use USPS when appropriate. As soon as your custom canvas print ships, you'll receive a tracking email with all shipment and delivery details
WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept all major payment methods, including Visa, MasterCard, American Express, Amazon Pay, and PayPal. All transactions on Awesometik are processed through secure payment systems to ensure a safe online shopping experience when ordering custom canvas prints and personalized gifts.
HOW LONG DOES CUSTOM CANVAS SHIPPING TAKE?
At Awesometik, every personalized canvas print is custom-made in our Plano, Texas facility. Your custom canvas proof is typically sent within 24 hours of placing your order. After approval, production takes 1–2 business days, and most U.S. orders arrive within 1-4 business days after shipping.
WILL I RECEIVE A CUSTOM CANVAS PROOF BEFORE PRODUCTION?
Yes. Every personalized canvas order includes a free design proof. Awesometik sends your custom canvas preview within 24 hours, and unlimited revisions are included before production begins. If we do not receive feedback within 24 hours, production may proceed using the proof provided.
CAN I CHANGE OR CANCEL MY PERSONALIZED CANVAS ORDER?
Yes. If production has not started, Awesometik can usually modify or cancel your personalized canvas order. Please contact our customer support team as soon as possible after placing your order.
ARE YOUR CUSTOM CANVAS PRINTS MADE IN THE USA?
Yes. All Awesometik custom canvas prints are handcrafted, printed, and shipped from our facility in Plano, Texas. We proudly produce our personalized wall art in the USA using premium materials and professional craftsmanship.
CAN I REQUEST ADDITIONAL PERSONALIZATION FOR MY CANVAS?
Absolutely. Awesometik specializes in personalized canvas art and custom wall decor. Whether you need custom wording, color adjustments, design modifications, or other special requests, contact our team and we'll do our best to bring your vision to life.
HOW DO I CHOOSE THE RIGHT CUSTOM CANVAS SIZE?
We recommend measuring your wall space before ordering. Use painter's tape to outline the dimensions of your preferred custom canvas size on the wall. This simple canvas size guide helps visualize how your personalized wall art will fit within your space.
DO YOU OFFER FRAMED CUSTOM CANVAS PRINTS?
Yes. Awesometik offers both Stretched Canvas and Black Float Framed Canvas options. If you're looking for a framed canvas print, simply select the Black Float Framed Canvas option before checkout.
HOW CAN I CONTACT CUSTOMER SUPPORT?
If you have questions about your personalized canvas order, custom wall art design, shipping, or product options, our customer support team is here to help. Please email us anytime at support@awesometik.com and we will respond as quickly as possible.
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